Do you have a passion for fashion, love talking to people, and are super hard working?? If so, we would love to talk to you! We are now taking applications for a store manager and sales associate/stylist. Bring in your application or email a resume to frockfashions@msn.com.

Employment Application

 

STORE MANAGER
• Full-Time position with Salary plus commission
• Oxford MS location
• Start Date is open depending upon individual

General Requirements
• Minimum of 2-4 years of management experience leading a sales team with proven sales track
• Flexible schedule with no other outside jobs.
• A Frock fan with a passion for fashion.
• A knowledge of who we are and what our customers expect from Frock
• Positive attitude, honesty dedication and enthusiasm.
• Strong communication skills.
• An overwhelming desire to take ownership and help grow the company.
• Flexibility and a positive attitude towards change
• Willingness to abide by all company policies and procedures.

Key Responsibilities:
Customer Care:
• Deliver the highest level of customer service in line with Frock’s customer service expectations.
• Uphold standards and hold Oxford team accountable.
• Implement and uphold systems to ensure the store is operating efficiently.
• Manage communication of customer care, customer experience, selling, and product knowledge to the store team.

Team Development:
• Serve as a mentor and be proactive in problem solving and conflict resolution.
• Stay on top of current trends and product knowledge in order to creatively communicate fashion awareness to the team and our customers.
• Manage, train, and develop a strong, knowledgeable sales team that exemplifies the utmost in customer care.
• Plan, manage, and initiate selling, product training sessions, and sales contests for the team.
• Communicate performance observations and offer feedback to the Area Manager.
• Oversee scheduling of sales team.

Store Presentation:
• Maintain a clean orderly sales floor and ensure that housekeeping is maintained at all times.
• Ensure daily adherence to opening and closing checklists.
• Oversee restocking of store and assist in merchandising as directed by owner
• Ensure all necessary signage is in place to inform customers of promotions, sales, events, etc.

Business & Marketing:
• Communicate sales goals to the sales team, offer suggestions, and have systems in place to increase profit margins.
• Utilize and manage the use of weekly sales reports to track, analyze, and communicate business results and determine strategies to maximize sales.
• Oversee planning, coordination, and execution of local social media content.
• Oversee planning and coordination of local and in-store events.
• Lead your team in executing operational procedures (markdowns, transfers, merchandising, inventory, etc
• Fill out a weekly and monthly report for the Area Manager with updates and suggestions for improvement.

If this is the position for you, please email your resume to frockfashions@msn.com




SALES ASSOCIATE/STYLIST
• Part-Time position with an hourly wage
• Reports To Store Manager
• Immediate Start Date
• Sales experience a plus but not required

General Requirements & Expectations:
• A Frock fan with a passion for fashion.
• A knowledge of who we are and what our customer comes to us to find and expect in customer service
• Warmth and enthusiasm.
• Open minded with a positive attitude
• Strong communications skills.
• Willingness to go above and beyond
• Flexibility and open to change
• Weekend and holiday availability
• Uphold all Frock procedures and standards

Key Responsibilities:
• Greet customers and determine what each customer is looking for
• Recommend, select, and help locate merchandise based on customer needs
• Check out customers, inform them of store perks and social media
• Check, steam, and prepare product for the sales floor
• Maintain knowledge of current sales, promotions, and policies
• Restock and help maintain appearance of the store
• Follow through with store opening and closing procedures
• Complete daily duties and tasks without being directed to do so
• Assist with before or after hours events and merchandising projects

If this seems like the position for you, please email your resume to frockfashions@msn.com